Explore Nairobi like never before with a dedicated concierge tour guide. Whether you’re visiting for the first time or a returning traveler, our service is designed to give you a seamless, personalized, and memorable experience.
Your guide will help you discover Nairobi’s cultural gems, hidden spots, and popular attractions while taking care of all the details — from planning your day to ensuring safe, comfortable travel across the city.
What’s Included
Personalized itinerary planning based on your interests
Guided visits to top attractions (e.g., Giraffe Centre, Nairobi National Park, Karen Blixen Museum)
Cultural and local market tours (Maasai Market, City Market, Village Market)
Art, food & nightlife recommendations
Restaurant bookings and dining assistance
Transport coordination (taxi/Uber/Bolt support, driver recommendations)
Assistance with tickets, reservations & entry passes
On-call concierge support throughout the day
Photography assistance for your trip memories
Optional Add-Ons (extra cost)
Airport pick-up/drop-off
Private car & driver for the day
Luxury dining or nightlife packages
Shopping concierge (souvenirs, crafts, fashion)
Multi-day guided Nairobi experience
Why Choose Us?
Our concierge tour guide service goes beyond sightseeing. We offer you a local insider’s perspective with professional support, ensuring that every detail of your Nairobi experience is smooth, safe, and unforgettable.
Because true Kenyan hospitality doesn’t reset with the calendar
The year has changed, but what greets you at Karen Plains Hotel has not.
A familiar calm. Thoughtful service. Quiet excellence that doesn’t need announcing. In Kenya, hospitality has never been about trends or seasons. It has always been about people, presence, and pride in doing things properly.
As a new year begins, our commitment remains exactly where it has always been. Warm welcomes that feel genuine. Spaces that allow you to exhale. Service that anticipates rather than interrupts. Whether you are arriving for work, rest, reflection, or celebration, the experience is steady, intentional, and grounded in the values that define Kenyan hospitality.
At Karen Plains Hotel, excellence is not seasonal. It is practiced daily. It shows up in the way rooms are prepared, in how meals are served, in how questions are answered, and in how guests are remembered. It lives in the details that feel effortless but are never accidental.
The new year brings fresh journeys, new stories, and renewed energy. What it does not bring is a change in our standard. Because consistency is the true luxury, and trust is built over time.
Welcome to the year ahead.
You will find us exactly as you expect us to be.
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